Tue, 15 Sep 2026 13:00:00 GMT
Head of Acquiring
Genome is a fully digital financial platform that delivers everything users expect from traditional banking, faster, safer, and online. We are a Lithuania-based Electronic Money Institution licensed by the Bank of Lithuania, serving both businesses and individuals, primarily across the EU and beyond.
Our platform offers a wide range of services, including dedicated IBAN accounts, payment processing, currency exchange, and local and international transfers (SEPA and SWIFT). Clients can manage their finances through a smart, intuitive dashboard available on desktops and mobile apps for iOS and Android.
Genome is looking for a Head of Acquiring !
Key Responsibilities
Strategic Leadership
- Contribute to and execute the company’s acquiring strategy, supporting business growth and market expansion.
- Coordinate the dedicated Acquiring team, driving strong performance and operational excellence.
- Develop and manage relationships with acquiring banks, PSPs, card schemes, and other key industry partners.
- Represent the company in commercial negotiations and industry forums.
Partnership & Relationship Management
- Build and expand acquiring partnerships to improve market coverage, approval rates, and cost efficiency.
- Lead commercial negotiations and contract discussions with key partners.
- Monitor market trends, competitor offerings, and regulatory developments to identify new opportunities.
Product & Payments
- Own the acquiring product roadmap and ensure alignment with business and customer needs.
- Drive improvements across merchant onboarding, transaction processing, settlements, reconciliation, reporting, and dispute management.
- Work closely with Product, Technology, Risk, and Compliance to deliver scalable and effective payment solutions.
- Ensure acquiring products and processes comply with applicable regulatory, card scheme, and security requirements.
Performance & Operational Excellence
- Oversee the performance of acquiring operations and payment flows.
- Define and monitor KPIs covering transaction volumes, approval rates, chargebacks, fraud, settlements, and profitability.
- Identify and implement opportunities to improve performance, efficiency, scalability, and resilience.
- Achieve the commercial targets for the acquiring business.
Skills & Experience
- Bachelor’s or Master’s degree in Finance, Business, Economics, or related field;
- 3+ years of experience in acquiring, merchant services, or payments, with at least 2+ years in a leadership role;
- Proven experience managing acquiring partnerships and developing merchant/payment solutions.
- Deep understanding of card schemes, payment processing, acquiring flows, risk, and regulatory requirements.
- Strong commercial and business development skills, with experience negotiating partnerships and contracts.
- Experience with payment product management and delivering payment solutions.
- Strong leadership, stakeholder management, and negotiation skills.
- Analytical mindset and experience using data and BI tools to drive business decisions.
- Strong English communication skills, additional languages are a plus.
Benefits
- We offer flexible working hours (you can start your day between 7.00 - 10.00 and finish it accordingly).
- After a successful probation period we offer 8 days from home per month and you may use these days in any way that best suits your needs throughout the month.
- In our new office in Vilnius, start your day with a snack and a freshly brewed cup of coffee.
- We care about our employees' health so we provide medical insurance after a successful probation period.
- To support your physical and mental wellness, we partially compensate for sports activities (gyms, pools, clubs, etc.) and therapy sessions.
- We support your career growth and encourage you to consider open internal positions or you can refer a good candidate and get a referral bonus.
- We have smaller celebrations in our office (Company birthday, other memorable days and team building with your team).
Compensation
Salary range: € 5000 - €6600 gross monthly*
*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience
